Crisis & Emergency Response: Real Crises, Real Decisions

Lead Trainer

Prince Lazar
Global Risk & Security Strategist

Prince Lazar is a global crisis strategist, resilience expert, and security leader with over 20 years of hands-on experience in high-stakes environments, from military operations to corporate crisis response across Asia Pacific, the Middle East, and Africa. With a distinguished background in managing real-world emergencies, Prince has led cross-functional crisis teams, safeguarded complex supply chains, and advised Fortune 100 companies, embassies, NGOs, and government entities on security, business continuity, and crisis preparedness. A certified Business Continuity Certified Expert (BCCE), Prince is also well-versed in global compliance standards including CTPAT and TAPA. His strategic insights have been featured at international conferences and expert panels, making him a sought-after speaker and trainer in the resilience and security domain. Whether it’s building a crisis response plan or commanding a live scenario, Prince brings clarity, structure, and composure to help leaders take decisive action when it matters most.

Course Summary

Crises don’t announce themselves. They strike hard, fast, and without warning. Malaysia has seen it all: flash floods that shut down cities, cyberattacks that exposed critical data, industrial disasters that risked lives, and scandals that shattered reputations overnight. In every crisis, one truth becomes clear: those who are prepared respond. Those who aren’t? They scramble. When chaos hits, will your organisation know who takes charge? What to communicate? How to recover fast without losing control, trust, or business continuity? This intensive two-day workshop goes beyond theory. It features live simulations, expert-led discussions, and hands-on activities designed to build real-world crisis leadership. You’ll create, test, and refine your own Crisis Management Plan, make tough calls under pressure, and coordinate effective responses across your organisation. Through real-world case studies, group exercises and guided discussions, participants will learn how to enhance supply chain visibility, boost decision-making accuracy, strengthen security, and improve collaboration across the value chain. The course also addresses the implementation roadmap,  how to navigate organizational change, ensure ROI, and future-proof supply chain operations.

Course Objectives

By the end of this course, participants will:
  • Understand the key principles, structures, and phases of crisis management across industries.
  • Develop and implement an effective crisis management plan aligned with organizational needs and continuity strategies.
  • Recognize how decision-making shifts under crisis conditions and apply tools to lead confidently under pressure.
  • Master communication strategies vital during crises to maintain stakeholder trust and manage public perception.
  • Define roles and responsibilities within a Crisis Management Team (CMT) to enable coordinated, rapid response.

Course Content

  • Managing Crisis
  • Navigating Complex Risks & Crisis Triggers
  • Crisis Leadership Under Pressure
  • Crisis Preparedness & Risk Identification
  • Evolving a Crisis Management Plan (CMP)
  • Command, Control & Crisis Decision-Making
  • Crisis Response, Strategic Approach & Recovery
  • Addressing Strategic & Structural Gaps
  • Crisis Communications & Cross-Functional Leadership
  • Crisis Coordination & Strategic Integration – Crisis Exercise

Price

From MYR 3350 Per Pax

Course Type

HRD Corp Claimable Course (SBL-KHAS) Scheme

Venue

The Majestic Hotel Kuala Lumpur

Date & Time

2025-09-08

9 am - 5 pm

2025-09-09

9 am - 5 pm

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