Course Summary
Negotiation is no longer just about reaching agreement. In today’s business environment, it is about managing pressure, protecting relationships, influencing outcomes and resolving conflict before it damages trust or performance.
This two day course is designed for professionals who already negotiate in real business settings and want to move beyond basic techniques. It uses behavioural science, strategic frameworks and practical simulations to help participants prepare more effectively, manage power dynamics and stay composed when stakes are high.
Day 1 focuses on high-stakes negotiation strategy, preparation and case simulations. Day 2 moves into conflict resolution, dispute diagnosis and sustainable business settlements. Participants leave with practical tools to approach negotiations with stronger clarity, confidence and control.
Frequently Asked Questions
What is this course about?
This course is about advanced negotiation, conflict resolution, influence and business settlement design.
Participants will learn how to prepare for high-stakes negotiations, understand behavioural and power dynamics, manage internal and external conflict, de-escalate difficult conversations and structure agreements that protect business relationships.
What are the learning outcomes?
By the end of this course, participants will be able to:
- Apply high-level negotiation principles to real-world business contexts
- Design and execute strategic negotiation plans using advanced preparation tools
- Understand behavioural dynamics, power dynamics and stakeholder interests
- De-escalate conflict and overcome negotiation deadlocks
- Diagnose the root causes of disputes before choosing the right response
- Manage difficult personalities, hidden agendas and high-pressure conversations
- Structure win-win agreements that are durable and trust-based
- Resolve conflict without damaging long-term business relationships
What are the course modules?
The course covers 6 practical modules:
- High-Stakes Negotiation Principles
- Advanced Preparation Tactics
- Cross-Industry Case Simulations
- Diagnosing Disputes
- Conflict Resolution Techniques
- Designing & Cementing Business Settlements
Each module connects negotiation strategy to practical business outcomes, including stakeholder alignment, internal politics, dispute resolution, deal protection and relationship management.
Who should attend this course?
This course is suitable for:
- Project Managers and Programme Leaders
- Senior Managers and Department Heads
- Business Development Leaders
- Sales and Commercial Negotiators
- Strategy Professionals
- Procurement Professionals
- Government Affairs Professionals
- Corporate Lawyers and Contract Managers
- HR Business Partners
- Internal Change Agents
- Professionals involved in business negotiation, stakeholder management or conflict resolution
This course is designed for professionals with real-world negotiation experience. Participants should be familiar with basic negotiation principles and have exposure to business or team-level negotiations.
Who is the lead trainer?
Colin Millward MBA, PMP, CRP, CSM, A-CSPO
Project Management Trainer
The lead trainer is Colin Millward. Colin has more than 36 years of experience running complex international enterprise systems projects across Europe, the United States and Asia-Pacific. His background includes leadership, cross-cultural project delivery and the delivery of quantifiable business value.
Since forming Knight Griffin Pte. Ltd. in 2003, Colin has delivered management consulting and corporate training for organisations ranging from small enterprises to corporations and governments. He holds an MBA, Project Management Professional accreditation, Certified ROI Professional certification, Certified Scrum Master certification and Advanced Certified Product Owner certification. He is also a PMP Project Management Trainer certified by PMI and a Principal Mediator with the Singapore Mediation Centre.
How long is this course?
This is a two day corporate training course.
What are the date and venue details?
- The public training for this course has concluded for the current year.
- This course is available for in house training and can be customised for corporate marketing, brand, digital and communications teams.
How much is the course fee?
- For public training, the course fee is RM3,500 per participant. The fee includes applicable taxes and one night stay at the event hotel. A group fee of RM3,150 per participant is available for registrations of three participants and above.
- For in house training, fees are quoted based on the programme scope, number of participants, delivery format and customisation requirements.
Is this course HRD Corp claimable?
- For public training, this course is 100% HRD Corp claimable for eligible employers, subject to HRD Corp approval and the applicable claim process.
- For in house training, HRD Corp claimability depends on employer eligibility, course approval and submission requirements.
How do I learn more or register?
- To learn more, download the course brochure from the right panel.
- For public course registration, complete the registration form in the brochure and email it to registration@skill-lyft.com.
- For in house training enquiries, contact Skill-Lyft and our team will advise on programme scope, customisation, dates and the next steps.
- Last updated: July 2026
