Course Summary
Projects rarely get stuck because of planning alone. They often slow down because stakeholders are not aligned, expectations are unclear, decisions are delayed and project value is not clearly measured or communicated.
This two-day practical workshop helps project professionals manage stakeholder relationships more effectively while building the confidence to identify, measure and communicate project value. Participants will learn how to map stakeholders, manage differing agendas, engage senior decision-makers, track benefits and communicate project outcomes in a way that supports business decisions.
The two days are designed as one progression. Day 1 focuses on stakeholder strategy, influence and alignment. Day 2 connects project delivery to ROI, benefits and value reporting. Participants leave with practical tools to plan stakeholder engagement, build alignment and explain project value more clearly.
Frequently Asked Questions
What is this course about?
This course is about stakeholder management, expectation alignment and project value communication.
Participants will learn how to identify visible and hidden stakeholders, map influence, manage conflicting interests, communicate with senior stakeholders and connect project delivery to business value, benefits and ROI.
What are the learning outcomes?
By the end of this course, participants will be able to:
- Recognise the full stakeholder landscape around a project
- Map stakeholders by interest, power and influence
- Prioritise engagement based on stakeholder impact
- Manage conflicting interests using empathy and structured dialogue
- Engage senior stakeholders with clarity, authority and confidence
- Build trust and influence across hierarchical and cross-functional settings
- Develop stakeholder-specific communication plans
- Understand ROI in a practical project context
- Connect project activities to benefits and business value
- Report project outcomes in a way that supports better business decisions
What are the course modules?
The course covers 12 practical modules:
- Recognising the Full Stakeholder Landscape
- Stakeholder Mapping and Prioritisation
- Managing Conflicting Interests
- Engaging Senior Stakeholders
- Building Trust and Influence
- Planning Stakeholder Communication
- Understanding ROI in a Project Context
- Influencing the Project Charter
- Building the Business Case and Proposed ROI Range
- Delivering Business Value Through the Project
- Steering Toward Value: Mid-Course Corrections
- Measuring and Realising ROI Post-Completion
Each module connects stakeholder engagement to project value, including influence, expectation management, senior stakeholder communication, ROI thinking, business case development, benefit tracking and value reporting.
Who should attend this course?
This course is suitable for:
- Project Managers and Project Leads
- PMO Professionals
- Business Analysts
- Mid-level Business Executives
- Team Leads
- Cross-functional Project Teams
- Transformation Teams
- Professionals involved in project delivery
- Professionals involved in stakeholder management
- Professionals responsible for project value reporting
No formal project management qualification is required, but basic experience in project work, stakeholder coordination or business initiatives will be helpful.
Who is the lead trainer?
Colin Millward MBA, PMP, CRP, CSM, A-CSPO
Project Management Trainer
The lead trainer is Colin Millward. Colin has more than 36 years of experience running complex international enterprise systems projects across Europe, the United States and Asia-Pacific. His background includes leadership, cross-cultural project delivery and the delivery of quantifiable business value.
Since forming Knight Griffin Pte. Ltd. in 2003, Colin has delivered management consulting and corporate training for organisations ranging from small enterprises to corporations and governments. He holds an MBA, Project Management Professional accreditation, Certified ROI Professional certification, Certified Scrum Master certification and Advanced Certified Product Owner certification. He is also a PMP Project Management Trainer certified by PMI and a Principal Mediator with the Singapore Mediation Centre.
How long is this course?
This is a two day corporate training course.
What are the date and venue details?
- The public training for this course has concluded for the current year.
- This course is available for in house training and can be customised for corporate marketing, brand, digital and communications teams.
How much is the course fee?
- For public training, the course fee is RM3,500 per participant. The fee includes applicable taxes and one night stay at the event hotel. A group fee of RM3,150 per participant is available for registrations of three participants and above.
- For in house training, fees are quoted based on the programme scope, number of participants, delivery format and customisation requirements.
Is this course HRD Corp claimable?
- For public training, this course is 100% HRD Corp claimable for eligible employers, subject to HRD Corp approval and the applicable claim process.
- For in house training, HRD Corp claimability depends on employer eligibility, course approval and submission requirements.
How do I learn more or register?
- To learn more, download the course brochure from the right panel.
- For public course registration, complete the registration form in the brochure and email it to registration@skill-lyft.com.
- For in house training enquiries, contact Skill-Lyft and our team will advise on programme scope, customisation, dates and the next steps.
- Last updated: July 2026
