Lead Trainer
Petrina Eger
Mindfulness & EQ Trainer
Petrina Eger is a certified coach and trainer with over 10 years of experience in mindfulness, emotional intelligence, and resilience training, having impacted more than 5,000 people through her programs. Formerly a lecturer in Emotional Intelligence and Mindfulness Program Specialist at Taylor’s University, she has worked with multinational corporations, international schools, healthcare institutions, and community groups to foster stress management, well-being, and leadership growth.
With certifications in Embodiment Coaching, Breathworks Mindfulness (UK), and Brainspotting Therapy, Petrina combines neuroscience, evidence-based methods, and experiential learning to create practical, transformative programs. She is also a sought-after speaker at professional conferences, including the National Counselling & Psychotherapy Conference Malaysia.
Earlier in her career, Petrina worked as an engineer with Lockheed Martin in the U.S. and contributed to research with leading universities and the U.S. National Science Foundation, bringing a unique blend of scientific rigor and human development expertise to her work.
Course Summary
Ever been in a meeting where brilliant ideas died before they were spoken?
You could feel the hesitation in the room. Your colleagues avoiding eye contact, some playing it safe, and a quiet undercurrent of “better not speak up.” Now imagine the opposite: a team where everyone contributes freely, trusts each other completely, and solves problems faster because no one is holding back.
This 2-day immersive course takes you on that transformation. You’ll step into the role of a personal architect of trust and psychological safety, learning how to break the silence and replace it with open, honest collaboration. You’ll work with globally recognised models from Amy Edmondson and Timothy Clark, and align your learning with ISO 45003, the international standard for creating psychologically healthy workplaces.
On Day 1, you’ll experience the difference between high and low psychological safety, discover where your team stands, and understand how your own stress responses and conflict style influence the environment around you.
On Day 2, you’ll move from awareness to action. You will be able to master the art of tough conversations, delivering feedback that inspires rather than discourages, and building trust using proven tools like the Trust Equation. You’ll walk away with a tailored blueprint to make your team a place where ideas thrive, and people feel valued.
By the end, you won’t just understand psychological safety. You’ll know exactly how to create it, nurture it, and watch your team’s engagement, trust, and results soar.
Course Objectives
By the end of this course, participants will be able to:
- Assess and strengthen psychological safety in your workplace using globally recognised frameworks and ISO 45003 principles.
- Confidently navigate difficult conversations and resolve conflicts to create positive outcomes.
- Deliver feedback that motivates, engages, and drives performance.
- Build trust and collaboration through clear, empathetic, and inclusive communication.
Course Content
Psychological Safety as a Strategic Driver for Team Performance
- Self-Awareness & Stress Responses
- The 4 Stages of Psychological Safety
- Conflict & Communication Styles
- The Trust Equation
- Communication Skills for Safety
- Building a Safe Team Challenge
- Action Planning & Commitment
