Advanced Negotiations & Conflict Resolution

Lead Trainer

Colin Millward

Colin Millward   MBA, PMP, CRP, CSM, A-CSPO
Project Management Trainer

Colin Millward brings over 35 years of expertise managing international enterprise systems projects across Europe, the U.S., and Asia-Pacific, showcasing leadership, cross-cultural skills, and measurable business outcomes. Since founding Knight Griffin Pte. Ltd. in 2003, he has provided management consulting and corporate training to diverse organisations. Accredited as a PMP® in 2005, Colin holds an MBA and certifications including CRP, CSM, and A-CSPO. As a Principal Mediator with the Singapore Mediation Centre, he resolves complex business disputes. Colin’s engaging approach, combining deep expertise, experience, and humor, continues to impact organisations across the Asia-Pacific region.

Course Summary

What if your next negotiation could make or break your business? In today’s business world, negotiation isn’t just about striking a deal. It’s about building trust, managing pressure and crafting outcomes that last. Maybe you’ve walked into a room ready to close, only to face unexpected resistance, last-minute demands, or internal misalignment. Maybe you’ve found yourself stuck in endless meetings, navigating hidden agendas or tensions no one dares to name.

This immersive two-day workshop is built for professionals who negotiate not just to close deals, but to lead, align and protect relationships in the process. Through high-impact simulations, behavioural science, and strategic frameworks, you’ll learn how to stay calm under pressure, spot the real drivers of conflict and craft outcomes that stick, even when the odds are stacked against you. Whether you’re navigating difficult clients, pushing back on unrealistic expectations, or leading multi-stakeholder negotiations, this workshop will give you the tools and mindset to step into any negotiation with clarity, confidence and control.

Now is the time to upgrade your skillset. Because in your next negotiation, experience alone might not be enough. But strategy, psychology and preparation? That could make all the difference. Make this the negotiation that changes how you lead. Forever.

Course Objectives

By the end of this course, participants will:

  • Apply high-level negotiation principles to real-world business contexts.
  • Design and execute strategic negotiation plans using advanced preparation tools.
  • De-escalate conflict and overcome negotiation deadlocks.
  • Understand and leverage behavioural dynamics and power dynamics.
  • Structure win-win agreements that are durable and trust-based.

Course Content

  • High-Stakes Negotiation Principles
  • Advanced Preparation Tactics
  • Cross-Industry Case Simulations
  • Diagnosing Disputes
  • Conflict Resolution Techniques
  • Designing & Cementing Business Settlements

Price

From MYR 3350 Per Pax

Course Type

HRD Corp Claimable Course (SBL-KHAS) Scheme

Venue

The Majestic Hotel Kuala Lumpur

Date & Time

2025-09-08

9 am - 5 pm

2025-09-09

9 am - 5 pm

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Our certified experts excel in all areas of people development.

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